How to Activate your online T-Tag account

Follow these steps to reload your T-Tag account at your own convenience anywhere you have internet access:

*NOTE: If you have already signed up on the mobile app, all you need to do is login with the same email address and password.

STEP 1: Visit and click the RELOAD button

STEP 2: Click the “Sign Up” link and provide the information requested and then click “Create Account”


- Enter your first name and last name without any hyphens or spaces. E.g. Mary Ann Brown-Smith would enter:

First Name: MaryAnn

Last Name: BrownSmith

- You need to provide a password that is at least 8 characters long and has at least 1 number or special character (e.g. Abc*1234). Also note that the password is case sensitive so “PASSWORD” is different from “password”.

- You will need to provide a valid email address that you can access readily, because a confirmation link will be sent to this address.

- Please feel free to Contact Us if you experience any challenges signing up online.

STEP 3: Check the email address that you provided for the confirmation email. (Check your Spam or Junk Mail folder if you do not see a confirmation email in your inbox.) Open the email and click the link.

STEP 4: The link should carry you into the application. Select “Logout”.

STEP 5: Click “Log In” and provide the email address and password you used to sign up.

STEP 6: Access your account and enjoy the convenience!

Don’t yet have a T-Tag? Well you can get your FREE T-Tag by printing and completing the Application Form and providing this along with your vehicle documents to the Customer Service Representative at any Highway 2000 East-West Toll Plaza. You can then open your T-Tag account with a minimum of only JA $1,000.00 and collect your T-Tag!

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